Shipping & Returns

Payment methods:

PayPal

Fast and secure payment for fast shipping

We offer payment via PayPal for regular customers as well as for new customers and guests.

Prepayment

Payment method for new customers without a customer number and customers from abroad

The bank details are given in the order or order confirmation, transfer to our account

(for payments from non-euro countries, the customer bears all bank charges incurred). After receipt of payment, the goods will be dispatched in the case of goods in stock, in the case of parts ordered, the order will be dispatched.

For payments from outside Germany, please use the IBAN and SWIFT/BIC details given in the confirmation email after we have informed you of the shipping costs in a further email.

Invoice

only for regular customers known to us in Germany and with a customer number, subject to creditworthiness

with bank transfer

The goods will be dispatched after the order has been placed. The bank details are given in the order confirmation, transfer to our account (for payments from outside the euro zone, the customer bears all bank charges incurred).

Shipping methods and costs for delivery destinations within Germany (prices include German VAT):

Shipping with DHL / Deutsche Post

up to 22,- Euro value of goods: 3,50 Euro (letter postage, no insurance, no tracking)

up to 500,- Euro value of goods: 7,45 Euro (parcel shipping)

over 500 euros value of goods up to 2,500 euros value of goods: 10 euros (parcel post)

over 2,500 euros value of goods: 23.50 euros (parcel shipping)

Shipping with DPD parcel shipping

up to 500,- Euro value of goods: 6,95 Euro (parcel shipping)

over 500 euros value of goods up to 2,500 euros value of goods: 10 euros (parcel shipping)

over 2,500 euros value of goods: 23.5 euros (parcel shipping)

Shipping costs for delivery destinations outside Germany (DPD shipping, net price):

Shipping costs outside Germany from 10,- Euro for insured shipping, depending on destination country. If the shipping costs for an order are not shown in the order confirmation, we will inform you of the respective shipping costs in a further e-mail as soon as we have received the order confirmation.

You are of course welcome to enquire about the shipping costs by email before placing your order.

Destination country Price per parcel based on the value of the goods

Austria Up to 22 Euro: Euro 10, up to Euro 500: Euro 17.50 up to Euro 2500: Euro 30, > Euro 2500: Euro 40,-

Belgium, Denmark, Luxembourg, Netherlands, Czech Republic Up to 22 Euro: Euro 12.5, up to Euro 500: Euro 17.50 to Euro 2500: Euro 30, > Euro 2500: Euro 40,-

France Up to 22 Euro: Euro 15, up to Euro 500: Euro 21.00 to Euro 2500: Euro 30, > Euro 2500: Euro 40

Italy, Poland, Sweden, Slovenia, Hungary Up to Euro 22: Euro 17.50, up to Euro 500: Euro 30.00 to Euro 2500: Euro 40, > Euro 2500: Euro 45.00

Ireland, Portugal, Sweden, Spain Up to 22 Euro: Euro 18,50, up to Euro 500: Euro 22,00 up to Euro 2500: Euro 30, > Euro 2500: Euro 40,-

Finland Up to 22 euros: 21.50 euros, up to 500 euros: 30 euros, up to 2500 euros: 37.50 euros, > 2500 euros: 45 euros

Romania Up to 22 Euro: Euro 42,00, up to Euro 500: Euro 50,00 up to Euro 2500: Euro 67,00, > Euro 2500: Euro 85,-

Switzerland, Norway Up to Euro 1000: Euro 60, up to Euro 2500: Euro 110.00 > Euro 2500: Euro 110.00

Great Britain Up to Euro 2500: Euro 110, > Euro 2500: Euro:150,0